DJI gives an extended service safety in your Mavic 3
To point out our appreciation for early prospects of DJI Mavic 3, we’re providing additional service for many who buy Mavic 3, DJI Mavic 3 Fly Extra Combo, or DJI Mavic 3 Cine Premium Combo earlier than January 1, 2022 as a present in your help. This extra service applies to DJI Care Refresh service (if bought) and to the unique guarantee.
1. Longer Guarantee Interval
For patrons who bought DJI Mavic 3 earlier than January 1, 2022, extra guarantee protection shall be offered from the day you obtain the product till February 7, 2022. The official guarantee interval shall be calculated starting on February 8, 2022, giving prospects an extended protection interval for added peace of thoughts.
For Instance:
November 9, 2021: Obtain DJI Mavic 3
November 9, 2021 – February 7, 2022: Further guarantee protection offered
February 8, 2022 – February 7, 2023: Official guarantee interval of DJI Mavic 3
Be aware: Guarantee length varies by area. For extra particulars, please check with the After-Gross sales Service Insurance policies. Click on right here.
2. Longer DJI Care Refresh Service Protection
For patrons who buy DJI Care Refresh and bind it to DJI Mavic 3 earlier than January 1, 2022, DJI is providing extra service for prolonged protection. The official validity interval of DJI Care Refresh shall be calculated ranging from February 8, 2022.
From the binding date till February 7, 2022, a further DJI Care Refresh service interval shall be offered, together with all the regular companies of DJI Care Refresh equivalent to paid substitute service, upkeep service, and unique reductions for high-quality restore service. Please word that any companies used throughout the extra extension interval will depend as official service usages.
For Instance:
November 9, 2021: Bind DJI Care Refresh (1-Yr Plan) to DJI Mavic 3
November 9, 2021 – February 7, 2022: Further DJI Care Refresh Protection offered
February 8, 2022 – February 7, 2023: Official DJI Care Refresh Protection (1-Yr Plan)
Be aware: If DJI Care Refresh (2-Yr Plan) is bought, the validity interval of DJI Care Refresh (2-Yr Plan) shall be calculated from February 8, 2022 to February 7, 2024.
FAQ
1. Are the free service extensions solely obtainable for DJI Mavic 3?
The free service extensions are for purchasers who buy any of the next: DJI Mavic 3, DJI Mavic 3 Fly Extra Combo, or DJI Mavic 3 Cine Premium Combo.
2. How can I get these free service extensions？
Clients who’ve bought DJI Mavic 3, DJI Mavic 3 Fly Extra Combo, or DJI Mavic 3 Cine Premium Combo and have certain DJI Care Refresh (if bought) to the plane earlier than 12:00 a.m. on January 1, 2022 (native time, on the finish of Dec. 31, 2021) don’t have to take any actions. For these prospects, the free extension(s) shall be mechanically included.
3. If I’ve already bought DJI Mavic 3 am I nonetheless eligible for the free extensions?
Sure. In case you have already bought DJI Mavic 3, DJI Mavic 3 Fly Extra Combo, or DJI Mavic 3 Cine Premium Combo and certain DJI Care Refresh (if bought) to your plane, there isn’t any want to use. For these prospects, the free extension(s) shall be mechanically included.
4. Am I nonetheless eligible for the free extensions if I’ve not bought DJI Care Refresh (or if DJI Care Refresh is just not obtainable for buy in my area)?
Sure. You can be mechanically given the extra guarantee extension interval. For customers who haven’t bought and certain DJI Care Refresh service earlier than 12:00 a.m. on December 31, 2021 (native time), the extra DJI Care Refresh service won’t be offered.
5. What’s the guarantee restore service?
Free restore service is offered by DJI if the product is malfunctioning as a consequence of a non-user error whereas beneath guarantee.
6. What’s the guarantee interval of DJI Mavic 3?
The guarantee interval varies by area. For extra particulars, click on right here.
7. Will the service time be deducted if I used DJI Care Refresh companies throughout the extra service protection interval?
For the free extensions, an addition interval of protection is offered, not any extra companies. For additional service particulars, or info relating to remaining variety of companies and expiration date, go to the DJI Care Refresh official web site to examine your service plan.
8. Why is the validity interval of DJI Care Refresh proven on DJI’s official web site not prolonged?
The validity interval of DJI Care Refresh shall be up to date on our web site earlier than February 15, 2022.
9. Can I buy DJI Care Refresh if my DJI Mavic 3 has been activated?
You should purchase DJI Care Refresh on the DJI On-line Retailer in case your plane has been activated inside 48 hours. In any other case, please full this DJI Care Video Verification after which go to the DJI On-line Retailer to buy DJI Care Refresh.
